Careers

Precisa Product Manager

Location – Dietikon, Switzerland

Join a Swiss Leader in High-Precision Technology

Precisa Gravimetrics AG is one of Switzerland’s flagship innovators in weighing and analytical measurement. With a heritage dating back to 1935, Precisa develops and manufactures world-class precision balances, moisture analyzers, thermogravimetric instruments, and industrial measurement solutions—all engineered and produced in Switzerland and trusted globally. Precisa is part of the Hong Kong global group company Techcomp Instruments, a group of scientific instrument manufacturers.

As Product Manager, you will be the strategic owner of Precisa’s flagship product lines. You will blend technical understanding, commercial thinking, creativity and customer insight to drive the full product lifecycle—from concept through launch and continuous improvement. As Product Manager, you will lead product strategy, oversee development, coordinate cross functional activities, and ensure that every product released reflects Swiss precision, innovation, and reliability. This is a global role with international travel required particularly within Europe, the role is based at our HQ in Dietikon, Switzerland.

Key Responsibilities

Product Strategy & Roadmap

• Take overall responsibility for the international commercial success and budget achievement of the product line.
• Develop and maintain a clear product strategy aligned with business objectives.
• Define, enrich, and prioritise the product roadmap based on market trends, customer feedback, and business goals.
• Create timelines and roadmaps for product development and launches.

Cross-Functional Collaboration

• Work closely with R&D, engineering, production, sales, and marketing teams to ensure seamless product development and delivery.
• Meet regularly with production and R&D to share forecasts, lead times, and product development updates.
• Facilitate communication between technical and commercial stakeholders.

Market & Competitor Analysis

• Conduct thorough market research to identify opportunities, threats, and emerging trends.
• Collect and analyse user feedback, market data, and competitor insights to inform product strategy.
• Benchmark against competitors to maintain a competitive edge.

Product Lifecycle Management

• Oversee the entire product lifecycle from concept to end-of-life.
• Drive continuous improvement initiatives for existing products.
• Perform sales analysis and contribute to forecast and budget reviews.

Commercial & Marketing Support

• Support the sales team and dealer network with technical know-how, marketing material, and training.
• Define and implement operational marketing calendars, budgets, and campaigns.
• Elaborate, update, and distribute marketing materials and sales kits.

Business Case Development

• Prepare and lead business cases for new products or enhancements.
• Develop pricing models and go-to-market strategies.

Customer Advocacy

• Represent customer needs internally and ensure products deliver tangible value.
• Gather and analyse customer feedback to inform product decisions.

External Representation

• Attend conferences, exhibitions, and events related to the product or sector.
• Deliver presentations at seminars, workshops, and conferences throughout Europe.
• Present ideas and information accurately in a clear and concise manner.

Essential Requirements

• Proven experience in Product or Project Management within scientific instruments, laboratory equipment, or high-tech hardware sectors.
• Strong technical affinity with the ability to understand complex technologies.
• Strategic and analytical mindset with problem-solving capabilities.
• Excellent communication and collaboration skills for cross-functional work in both English and German.
• Scientific degree (Technical, Sciences or similar). Candidates who do not have a degree that can demonstrate relevant work experience will also be considered.
• Candidate must possess a valid EU work permit or EU residency qualification.

Core Competencies

• Strategic Thinking: Ability to set long-term vision and align stakeholders.
• Technical Understanding: Comfortable engaging with engineering and R&D teams.
• Market Orientation: Skilled in analysing trends and translating insights into product opportunities.
• Leadership & Influence: Capable of driving initiatives without direct authority.
• Customer Focus: Committed to delivering solutions that meet real-world need

This role is perfect for someone who combines a passion for science with a keen interest in bringing innovation to the commercial world. We’re looking for a highly motivated individual who thrives in a dynamic, cross-cultural environment and enjoys collaborating across diverse teams.

Reporting Line:
Steffen Wander; CEO

Commencement Date:
1st February 2025 or by agreement

Expense Reimbursement:
Reimbursement of actual, reasonable expenses incurred exclusively in the execution of authorised duties

Employee Benefits:
Company-provided laptop and essential work equipment
Mobile phone reimbursement in line with the company policy

Work Location:
Based in the Dietikon office with regular international travel as required.

What we offer:

• A diverse, exciting, and responsible role in a dedicated and approachable team.
• 40-hour week, flexible working hours
• Minimum 23 days of vacation
• Free parking in an underground garage
• Open and friendly company culture
• Modern employment conditions

Are you ready to take on this new challenge? Then we look forward to receiving your complete application documents.

Precisa Gravimetrics AG
Moosmattstrasse
32 8953
Dietikon

Ms. Leight-Ann Frost
leigh-ann.frost@techcomp-eu.com

Customer Service Representative
Location: Dietikon, Switzerland

Become part of a leading Swiss company for high-precision technology.
Precisa Gravimetrics AG is one of Switzerland’s leading innovators in the field of weighing and analysis technology. Since 1935, Precisa has been developing and manufacturing first-class precision balances, moisture analyzers, thermogravimetric instruments, and industrial measurement solutions – all developed and produced in Switzerland and used worldwide.

Due to the expansion of our team, we are looking for a Customer Service Representative (100%) (m/f/d) in Dietikon, starting January 1, 2026, or by agreement – with the possibility of assuming
Head of Customer Service in the medium term.

Your main tasks:

• Receiving reports of malfunctions and questions regarding our products or deliveries
• Recording and updating cases in the ERP system and folder structure
• Interpreting reports and troubleshooting based on existing data, requesting additional details as needed
• Partially reproducing the fault or conducting internal investigations
• Following up on reports until completion
• Handling repairs, primarily on our highest-quality device
• Performing “prepASH” service calls
• Occasional on-site service/repair visits for “prepASH” in Switzerland and neighboring countries (normally one-day trips) and, in the medium term, also multi-day trips worldwide, approximately 2-4 times per year
• Conducting repair/service training for all Precisa products in the medium term
• Worldwide, approximately 6 times per year

What you bring:

• Independent, motivated, and committed personality
• Structured, independent, and solution-oriented work style
• Good communication and teamwork skills
• Mechanical or electrical apprenticeship or equivalent qualification
• Ability to read, interpret, and understand technical processes
• Computer skills (Office)
• Good written and spoken German and English
• Customer service experience is an advantage

What we offer:

• A diverse, exciting, and responsible role in a dedicated and approachable team.
• 40-hour week, flexible working hours
• Minimum 23 days of vacation
• Free parking in an underground garage
• Open and friendly company culture
• Modern employment conditions

Are you ready to take on this new challenge? Then we look forward to receiving your complete application documents.

Precisa Gravimetrics AG
Moosmattstrasse 32
8953 Dietikon
Ms. Leight-Ann Frost
leigh-ann.frost@techcomp-eu.com

Please send any questions about the position to: pascal.ernst@precisa.ch